Monday, July 09, 2012

The promise of ROI and the monetization of Social Commerce is here.

Facebook is banking on it. Social engagement that drives sharing and personal recommendations to directly drive sales. While there are app templates for in-network e-commerce, such as Tab Juice, social commerce refers to the direct and measurable connection between social influences via a network like Facebook and its direct connection to sales either on or offline.

Forrester's report proves how fan's of a brand online are much more powerful when influencing consideration and purchase.

Facebook is also testing a Want button plugin. While the 'Like' button measures a fan who most likely owns a brand in some way, 'Want' clearly defines the desire to own - clearly a powerful data-set to own.

...and Facebook is not the only one. Foursquare enables us to 'check into' locations that offer us deals while Pinterest allows is to curate what we are most passionate about. I can see a time where our Pinterest pins actually lead to a link to purchase, and a time when we all get a piece of the sale if the referral came from our post or link...the ultimate affiliate sales model all driven by social commerce.

The Fancy is already starting to do this. "Each time a user clicks to share an item they’ve “fancy’d,” they receive a URL with a unique referral code. If someone makes a purchase using that link, they’ll receive 2% of the sale price 30 days after that item has shipped". See Mashable's post.

Three other noteworthy entrants are:
Karma enabling you to send gifts right from your phone.
Wrapp an offer/gifting offering that allows you to gift and add onto the value of select coupons and offers.
Gumroad allows you to sell directly to your friends and followers via a simple link vs. having to host your own e-commerce solution.

Mashable posted a solid article on the 4 startups it felt were revolutionizing social commerce last month.  Of these, my favorite is LocalResponse as it uses mobile technology to help retailers engage with customers in-store! Advertising Age sees Facebook as a $540BB hub built around referrals and selling.

Altimeter is also hosting a Social Commerce Conference in Palo Alto this year on October 6th & 7th.

Social Commerce Today is a great destination site with all sorts of information on innovations within the space brought to you by European Interactive Agency Syzygy

In all my years of posting I have never had so much fodder to talk about. For those wondering how social media will monetize itself (and no, it will not be ads) this is it and it's happening fast.

Posted via email from Jared Hendler

No comments: